Support
If you cannot find an answer to your support questions, join us in the Stand Alone, Inc. Support Forum!
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How do I contact you?
If you're an iPhone or iPod touch user with a question...
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How do I manually install my Palm OS software?
To manually install your software to your handheld...
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I have a question about Crosswords or Crossword Light!
If you have a question or problem with one of our Crosswords...
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My registration code is incorrect, what do I do?
If the registration code you received when you purchased...
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How can I upgrade my software?
All minor version upgrades of our software is free...
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What is my User Name, and how can I find it?
Your Palm User Name is the name that you assign your...
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Lost your password, or the password you received from us is incorrect?
If you lost your registration code or the previous...
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How do I download new Crossword Puzzles on my Palm OS handheld?
To download new puzzles, you must have the Crossword...
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My Palm OS software won't install!
If you're a Windows user, please make sure that you...
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I get the error 'No Card Engine found', how can I remedy that?
If you get the error 'No Card Engine found' then you...
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I purchased a collection of software programs and it says I need to register, what do I do?
Most software packages that include our software are...
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I didn't receive my registration email!
Our registration emails are automatically sent out...
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I can't download new crossword puzzles for Crossword Puzzles for Palm OS!
There are several reasons why you may not be able to...
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When I try to use your software for the first time, it asks for a registration code!
Please fill out the demo extension request form. After...
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Quick News won't update when I HotSync!
If you're having problems updating feeds in Quick News...
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How do I remove one of your programs?
In order to delete a program from your Palm OS device...
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Where can I download my software?
All of our software can be downloaded in a variety...
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Where do I find a Mac version of my Palm OS software?
Unfortunately, some of our software vendors only allow...
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I receive the error 'You must install the LinkLibrary.prc file' or that I need a new version of the Link Library. How can I fix this?
If you're receiving an error saying that you need to...
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The Quick News Mac Conduit doesn't work on my computer!
If you're having problems with the OS X Quick News...
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Auto Slate doesn't work with my handheld!
Auto Slate gives me an error when I exit the program, what can I do?...
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I can't upgrade Type Right!
When I try to upgrade Type Right, I get the error that it 'Already Exists'! How do I upgrade it?...
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I get the error 'No JPEG library' or 'You don't have the PnoJpegLibrary installed' and can't view images!
In order to view images on your handheld, you need...
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SpellMan won't run on my handheld!
Unfortunately, at this time SpellMan is not Palm OS...